You don't pay until records are in your hands.
Filing is free. Tracking is free. Follow-ups and escalations are free. You pay a small refundable deposit when you file and a delivery fee only when records arrive, nothing else, ever.
24‑hour filing promise: submit before 5 PM local time, we file within 24 hours.
Try it without an account
Your first 5 requests are fully free, no account, no deposit, no credit card. We file, track, and send one follow-up if the agency misses its deadline.
Free
Everything you need to file and track. Pay only when records arrive.
- ✓Unlimited request filing
- ✓$5 refundable deposit per request, applied to delivery, or credited back if no records exist
- ✓Statutory deadline tracking + 3 automated follow-ups per request
- ✓Escalation notice citing the specific statutory violation
- ✓Records preview before paying any delivery fee
- ✓500MB document storage
Pro
Most popularFor researchers, journalists, and anyone filing more than a few requests a month.
- ✓No deposits, no delivery fees, ever
- ✓Unlimited automated follow-ups (not capped at 3)
- ✓2 legal review credits per month (AG complaint or appeal)
- ✓All requests private by default
- ✓Multi-agency bulk filing to up to 15 agencies
- ✓Priority filing, within 8 hours
- ✓Document AI: OCR, full-text search, entity extraction
- ✓10GB document storage
Team
Small newsrooms, research desks, and legal teams. Up to 10 users.
- ✓Everything in Pro, for up to 10 users
- ✓Shared dashboard, roles, and document library
- ✓5 legal review credits per month, shared
- ✓Bulk filing to up to 50 agencies
- ✓Saved request templates for reuse
- ✓Usage analytics by member and agency
- ✓Priority support (4 business hours)
Newsroom
Full newsrooms, major research departments, legal firms. Unlimited users.
- ✓Unlimited users
- ✓15 legal review credits per month
- ✓Bulk filing to unlimited agencies
- ✓API access + white-label option
- ✓Dedicated account contact + quarterly strategy call
- ✓Unlimited document storage
- ✓Benchmark analytics vs. state averages
The delivery fee scale
When records arrive, we show you a 3‑page preview before you owe anything beyond the deposit. The fee is based on the total pages delivered.
| Pages received | Total delivery fee | Balance due (after $5 deposit) |
|---|---|---|
| 1 to 25 pages | $5 | $0, deposit covers it |
| 26 to 75 pages | $9 | $4 |
| 76 to 200 pages | $14 | $9 |
| 201 to 500 pages | $18 | $13 |
| 500+ pages | $22 | $17 |
| Electronic data / database export | $22 | $17 |
Disappointment gate: if more than 60% of pages are fully redacted, flag it within 48 hours and we credit 50% of the delivery fee toward your next request. Pro, Team, and Newsroom subscribers never pay delivery fees.
Legal services, à la carte
Available to everyone at any tier. Pro and Team subscribers get monthly credits that cover these.
| Service | Price | What it is |
|---|---|---|
| Request pre-review | $25 | We catch scope, fee-trigger, and exemption issues before filing. |
| AG complaint drafting | $45 | When an agency is overdue or wrongfully withholding, we draft a complaint to the state attorney general citing the specific statutory violation. |
| Appeal letter drafting | $55 | When a request is denied, we draft a formal appeal challenging the exemption cited. |
| Pre-review + filing bundle | $35 | Combined review and filing under the right statute and portal. |
| Attorney referral | Free to you | We connect you with a public-records attorney in your state. We earn a referral fee from them, not from you. |
Agency fees, handled
When the government agency itself charges a fee (staff time, copying), we show their quoted amount plus a 12% handling fee, collect it, and remit. We file every request with fee‑waiver language by default to reduce the chance you ever see one.
If the records don't exist
No records, denial, or no responsive documents? Your $5 deposit is applied as a filing credit to your next request. You don't lose it.